Future of Product
Future of Product Podcast
How NOT to be replaced by AI | Matt Kasner (Product @ PlayerZero)
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How NOT to be replaced by AI | Matt Kasner (Product @ PlayerZero)

"I'm constantly, creating a more efficient version of myself, where I can highlight my strengths, and automate the process as much as possible." - Matt Kasner, PlayerZero

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Matt Kasner is the head of product at PlayerZero, a cutting-edge company that serves as your AI product monitoring copilot. In this episode, Matt offers invaluable insights into how product people can avoid being replaced by AI through a balance of automation and empathy to deliver outstanding customer experiences. In our conversation, we explore a range of topics, including the importance of user feedback, effective strategies for utilizing AI, and time management in a fast-paced startup environment. Here's an overview of our discussion:

  • Introduction and background (00:00)

  • Emphasizing the human aspect in an age of automation (08:10)

  • User feedback and collaboration (20:00

  • Developing customer personas and understanding users (33:04)

  • Time management and efficiency in a startup (42:50)

  • Learning from customers and adapting strategies (46:58 - 52:07)

  • Conclusion and contact information (52:08 - 55:51)


Where to find Matt Kasner:

LinkedIn

PlayerZero

Where to find Max:

Newsletter

LinkedIn

PlayerZero


Podcast transcript linked here:

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Future of Product
Future of Product Podcast
Future of Product Podcast is a weekly podcast in which Maxwell Matson, writer of Future of Product, sits down with founders and product leaders at rising AI startups to discuss their product journeys, their teams' approach to using AI, and their opinions on the hottest issues in the space.